Quality Assurance Company: Disputed Issues and Deferred Reports

Quality Assurance Company: Disputed Issues and Deferred Reports

If the report is marked as Deferred, it means that the executive management has confirmed the presence of the error, but decided not to fix it in this version of the software. Some development teams use another similar wording – Cannot be fixed, which means that the error correction is postponed for an indefinite period. Each software product, even if it is user-friendly, well-functioning and elaborately designed, anyway has a certain amount of such errors. At the end of the development, when time is running out, the risk of side effects associated with each error correction procedure, outweigh the need to correct the most minor of them. The same applies to the improvement of the project – this work can be rewarded in different ways, but a few weeks before completing the project it must be terminated. All responsibility for rejecting or approving error correction procedure is borne by the project manager – he decides which errors will be fixed and which ones will remain uncorrected.

Quality assurance company ensures that quality of the software products meets the requirements of their customers. Software developers tend to test their apps from the very moment when they start creating them.

Many managers explain to employees why it is necessary to postpone solving a problem by adding their own arguments to the report, specifically in the Comment field. If employees raise any objections to the report, and especially in development of the next version of the program, these records will be very useful.

Getting to work on the next version of the product, it is first necessary to open all pending reports and reanalyze them. At this point, several years may pass after the previous release; the staff may be changed, etc. The new leader may benefit from all records on pending reports, and the former one may forget the details as well as his own intentions and motivations to the program release.

Performance testing companies can identify any problems associated with stable work of software programs. Both testers and developers participate in verifying the products throughout their entire life cycle. They carry out operations to run and maintain the program up to its performance expectations.

If the leader has marked a report as Corresponds to the project requirements, so this is how the program should work – the situation described in the report, is not an error. If such a mark is made on the report, treated by you as Design error, check what the leader wrote in the Comment field. Make sure that the leader has understood the following: you know that the program works as expected, according to the project, however, in your opinion, in this case, it was designed incorrectly. If it is not obvious from the comments, it is better to turn to the leader for help.
Beta testing companies are ready to pay you for your testing efforts namely for trying out the final IT products. All you will need to do is to work with the software as if you were a real customer.