Outsource QA Testing Service As A Good Way to Prepare A Quality Bug Report
Qualified testers are well as aware of consequences of a bad bug report. So, to make it as effective as possible they should describe the problem in the most comprehensive manner. It is done so that someone familiar with the project can understand it and act on the bug without explanations of the person who wrote the report. In many cases, it makes sense to resort to outsource qa testing service and resolve all software development related problems in one stroke!
So, to avoid undesirable problems commonly caused by the document of low quality you need to consider many aspects while creating it.
Bug report is a technical document therefore the problem must be described by using a concise technical language. One should use the appropriate terminology when writing the names of user interface elements (combobox, listbox, link, button, text area, popup menu, system tray, title bar, etc.), user actions (select menu item, press the button, click the link, etc.) and results (window is opened, system crashed, error message is displayed, etc.).
Top testing companies are able to cope with all kinds of qa and testing work, whether it be writing a good bug / defect report or tracking and fixing different priority bugs…
Requirements for mandatory fields in a bug report
Be advised that mandatory fields in a bug reports are: Bug summary, the severity steps to reproduce, actual results and expected results. Here are the requirements and examples on how to fill these fields.
The title speaks for itself. You should communicate necessary information about the full bug report in one sentence, namely: explain things (problems) clearly and briefly using the appropriate terminology. For example:
- The app crashes when trying to save a text file larger than 50 MB.
- The data from the profile form is not saved when you click the button “Save”.
In addition, you have an opportunity to get familiar with What-Where principle:
What is this principle?
You need to compose a sentence whether the information on the bug will be provided in the following sequence:
Where?: In what part of the user interface or architecture of the software product has the problem occurred? Moreover, start the sentence with a noun, not a preposition.
What?: What the product does and what it does not do to comply the specifications or according to your idea of correct performance of the software.
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