Beta Testing Services From Third-Party Partners: What Are They?
Nude veritas: hiring independent testers means saving on costs and obtaining unbiased test results.
If you deal with an outsourcing qa company you are unable to observe the users interacting with a product, and therefore become less aware of all the problems and have the least idea of how these problems are solved. However, if you want to control the testing process from start to finish, no one will forbid you to do that – offshore beta testing services are provided in a completely transparent manner and you are allowed to be present at the test event whenever you like.
After receiving a report from a third-party beta testers it is often necessary to spend a lot of time trying to reproduce the situation described in the doc, and if this procedure cannot be completed successfully – there is no choice but to attempt to find out what is going on, hanging on the phone for a long time. If everything happens right in front of your eyes, such time is not lost. It also happens that some aspects of the program confuse the user or are unclear to him. Not all users document such moments in problem reports, but they will eagerly confide their difficulties to you, provided you are in sight. Foreign beta testing companies invite different people to take part in beta testing – quality assurance testing on newly developed software.
Analysis of the performance and compatibility with the specific equipment. It is simply impossible to equip the laboratory with all possible types of printers, modems, computers, mice, audio and video cards, etc., even for a time. However, the program should work with a huge number of devices. The best and sometimes the only solution may be sending the necessary equipment to owners of the program. All this requires careful organization /arrangement.
First of all, write a detailed work plan for beta testers. It should be simple, clear, concise, easy to perform. If possible, the performance indicators of each tester (test results) must be printed or saved to a file, so you do not have to reproduce what is happening based on their verbal descriptions.
Call each of the testers to confirm the receipt of all deliverables sent.
A week later, call the testers again and ask how the work is progressing. Remember that not they but you are interested in the timely release of the product, and therefore you need to do everything you can to timely find out about the test results.
Independent testing services are widely used by businesses of all sizes as it is a convenient way to ensure product quality without spending much time, effort and money.