User Interface Testing Services: Troubleshooting UI Errors
The concept of the user interface unites all aspects of the product that its user is dealing with. UI developers are trying to reach a compromise between such factors as:
- speed in learning a user interface by a newbie (i.e. how fast a new user who has never seen the program can accomplish basic tasks);
- ease of remembering the necessary methods of work;
- probability of user errors;
- user satisfaction of the program.
Designing a user interface, a program developer considers the experience and needs of its future users, as well as the capabilities of hardware and existing software technologies. User interface testing services help to validate user interface on various devices to assert its correctness, state and viability.
To achieve a reasonable balance between all the listed characteristics of the program, the designer (developer) somehow has to sacrifice something. Therefore, if the program has one of the following UI errors, it may well not be an accidental error, but an intentional concession made by the designer to improve another component of the product’s quality. Do not be in a rush to write a UI error report but first ask the designer why the program is designed the way it is. Perhaps it turns out that he took the most optimal decision in this matter. Load testing service is well-suited to measure response time of software apps which are deliberately subjected to particular workload. It involves simulating concurrent connectors to the app’s server.
This program is written so that it can be understandable not only by its tester, but also by its user. Be sure to keep in mind that a variety of people can work with the program and their problems will differ from yours. So try to show as much flexibility as possible on relevant procedures.
If it is difficult, inconvenient or impossible to run the program in order to perform something that a user can reasonably expect from it, then it 100% contains a functional error.
This is a type of error that the developers usually do not tend to admit. A universal system designed to perform too many different tasks is difficult to study and operate. Its users constantly forget how to perform a particular action. In addition, such systems usually have no conceptual unity. They are come with a huge amount of documents, an extensive reference system, you can easily become entangled in, and so on. Best software testing companies are known to conduct all types of tests to foster a culture of quality.