Software Testing Service Providers: What Affects The Product’s Quality?
If software is created on demand, then the customer himself may participate in the product development process. In such a case, he provides a detailed specification document that describes his requirements and own vision of what features the product should have and the developer agrees to fulfill the demand. In this case, quality means customer specifications matching. Software testing service providers are capable of ensuring delivery of high quality applications that meet your customers’ needs.
Most software developers do not deal with such competent and comprehensive customers. According to them, quality standards are not customer specification criteria but the strengths of their development process namely they are used to indicate the extent to which customers are satisfied with software products and the company’s services.
Specification is one the software quality characteristics, but if the final product is disapproved by the customer, its quality is not up to par. It does not matter that the user is familiar with the specification and has adopted its paragraphs or even he himself wrote it. If at the last the product does not satisfy its user, this will be the only thing that will make a difference for him. To avoid any problems with release of the products you are recommended to allow a reputed software testing company to validate them.
Another quality characteristic is the reliability of a software product. And the less often it crashes, the more reliable it is, especially if those failures involve data loss and other unpleasant consequences.
Although the program’s reliability is extremely important, it is not the sole criterion of its quality, and this is so wrong of some testers to think this way ( that there are no other quality criteria). If a customer is unable to make a good use of the program, i.e. to perform the functions that matter to him then he will be deeply disappointed at such state of things. And if a user is dissatisfied with the product, then it does not fully meet the quality standards.
Thus, the quality of the program is determined by:
- capabilities that make it appealing to its users;
- defects that “force” the user to purchase another program.
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