QA Outsourcing As A Way to Find Methods of Analyzing Reproducible Bugs
On identifying the critical step, you should thoroughly test its effects
Assume that if the user performs steps A, B, C and at step C something is going wrong. You manage to find out that the problem was caused by step B. Try to change the sequence of the steps, and then see, how the program will behave if you perform step D instead of step B. Will the results be the same? It is not excluded that in this case more serious problem will be identified than the one you encountered at the beginning. For example, the program will not only display the wrong information, but “hang” (stop responding) at all.
QA outsourcing is a cost effective service provided by overseas partners. By carrying a needs analysis, identifying weak points, strategies and methodologies as well as vision of the future, it helps to determine which testing and quality assurance is good namely for your organization.
Look for further errors
Even if you are unable to determine exactly at what step the program produces error message, you should still continue to test it to see how it will behave further. Once one error is found, there is a high probability that other errors will start to occur at once and information about these effects of the first error can help a programmer to locate and correct it. But you ought not to forget that the next error that you find is not necessarily caused by the previous error. So try to test it separately, in isolation, especially if it can be reproduced by any other method, where the first error will not be used.
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Vary the sequence of your steps
If the problem is quite complicated and for it to be reproduced you need to take a number of steps, try to change their sequence. What will happen if you miss a step or slightly change it? Will the program behave as expected? Maybe any other problems will arise.
The more steps you will be able to remove from the sequence, the better, because it allows you to isolate the problem ultimately. The report should describe only those steps that are really needed to reproduce the situation.
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