QA Consulting: Incorrect and Inadequate information That Causes The User Inconvenience
QA Consulting: Incorrect and Inadequate information That Causes The User Inconvenience
Any error encountered by the user immediately undermines his trust in the whole program. Errors which seem to be insignificant at first sight as well as insufficiently detailed messages issued by the program actually may prevent the user from making correct generalizations or conclusions, and at that their correction requires much effort and time. As a rule, overcoming such challenges is usually the most difficult part of the testers’ work since these are the most difficult to fix. However, it is always reasonable to resort to qa consulting to become better educated about the effective and efficient error correction methods.
Simple factual error
The usual sequence of transitions made across the program, from the general to the special. Therefore, after the user selects a certain mode of the program’s operation or commands, the screen often still displays the information of the previous mode, most of which is superfluous or irrelevant. After each visible change in the state of the program, be sure to check all the information on the screen for its optimal correspondence to the new state.
Syntax errors
Programmers do not particularly care about spelling errors, but those make the most unpleasant impression on the user. All of them need to be corrected.
Inaccurate simplification
Trying to describe the situation or a feature of the program as easily as possible, an author of the message can mention only its most important aspect, omitting important details. Not wanting to use slang, he can overexert himself and replace the necessary professional terms with nonequivalent and awkwardly sounding descriptions, which only will make it more difficult to understand the message. Pay attention to such errors. Remember that you are the only technically literate person analyzing the text outputted by the program. By the way, you are likely to want to outsource qa in order to pay less for world-class testing and quality assurance services.
Unsuccessful metaphors
Metaphors are used to compare computer systems with something familiar to the user. These help to better understand the system and predict its behavior. However, if the assumptions of the user are wrong, then the metaphor is no good. For example, a metaphor is a pictogram with a picture of wastebasket, used in many programs for the command to delete files. If the deleted file can be pulled from the basket, the metaphor is correct. However, if the file disappears in the basket forever it would be better to name the basket a shredder paper, as a metaphor. Please, be informed that mobile app testing services are provided to ensure great mobile app user experience and get the app to solve the problem for its user.
