Maintenance of a software product often poses a complicated task to the developers and the testers. The developer involved in the maintenance phase is responsible for correcting all the defects that were discovered by the customer during the operation of the software product, as well as for extending the functionality of the product with the aim to meet the increased customer requirements.
As far as the structure of the test process is concerned, the maintenance means checking the results of correcting the defects, testing upgraded functionality and performing regression tests on new versions of the product. Do you want to make sure that the old programming has not been affected by the changes to the software? If yes, be ready to resort to regression testing services to validate the build works as expected despite the enhancements. Make your customers happy with your digital products and increase reputation of your company. Satisfied consumer is able to contribute to achieving the best value for your project.
The basic principles of regression testing and defect verification fit well into acceptance and maintenance phases of the life cycle.
Software maintenance (or support) is the process of improving and optimizing software application before putting it into operation. Software maintenance is one of the phases of the software development process, following the implementation phase.
During the maintenance stage, testers discover the defects and shortcomings which are then fixed. Also, new functionality is added, changes are made to improve quality and usability of the program.
Software maintenance services naturally include the following activities:
- Correcting errors and fixing problems that were not detected and managed earlier.
- Optimizing the program under various operating conditions.
- Updating and finalizing the product according to customer requirements.
- Conducting routine maintenance on information system databases.
- Generating technical and user documentation.
- Updating program modules and libraries used taking into account modern technologies.
The software maintenance work is performed in close contact with the customer’s staff, which allows for more dynamic development of the software, promptly changing the development priorities. Also, the time needed to agree on a work plan is shortened, since additions and fixes are usually less global than during the development of the program kernel.