So, here’s the question: What do software companies develop? Software, duh! But, for better or worse, this is not the only thing such companies need to worry about. Software is great and all, but it is useless if no one is sure how to use it. So, what else do […] Read More
Mastering technology is the first big step on the way to dealing with serious software errors. It has been difficult to define a process that works well for all kinds of errors, even for “glitches” (which seem to fall from the Moon and have no explanation). Given the practical experience […] Read More
The quality of a software product can be estimated by some set of characteristics that determine how “good” the product is according to all potentially interested parties. These parties are: Product customer. Sponsor. End user. Product developers. Product testers. Support engineers. Training Department. Sales Department, etc. Each of the participants […] Read More
